[New post] Route Case (routecase) attribute and msdyn_ApplyRoutingRuleEntityRecord Action in Dynamics 365 Customer Service

Nishant Rana posted: "The case entity/table in Dynamics 365 CE has a Boolean type field named Route Case. It has a default value as Yes. On manually creating the record from the user interface, although Route Case shows the default value as Yes On saving the record, the val" Respond to this post by replying above this line New post on Nishant Rana's Weblog Route Case (routecase) attribute and msdyn_ApplyRoutingRuleEntityRecord Action in Dynamics 365 Customer Service by Nishant Rana The case entity/table in Dynamics 365 CE has a Boolean type field named Route Case. It has a default value as Yes. On manually creating the record from the user interface, although Route Case shows the default value as Yes On saving the record, the value changes to No, the field is also locked. So […] Read more of this post Nishant Rana | November 2, 2021 at 9:00 am | Tags: CRM 2016 Update 1, Dynamics 365, Microsoft Dynamics 365, Microsoft Dynamics CRM, PowerApps, PowerPlatform | Categories: CRM, Dataverse, Dynamics 365, Microsoft Dynamics 365, PowerApps, PowerPlatform | URL: https://wp.me/p7wQq-4z2 Comment    See all comments    Like Unsubscribe to no longer receive posts from Nishant Rana's Weblog. Change your email settings at Manage Subscriptions. Trouble clicking? Copy and paste this URL into your browser: http://nishantrana.me/2021/11/02/route-case-routecase-attribute-and-msdyn_applyroutingruleentityrecord-action-in-dynamics-365-customer-service/ Thanks for flying with WordPress.com